v188 Copy&paste between browser tabs ๐ŸŒŸ

Welcome to another SentiOne Automate biweekly update! This time we've made UX improvements and squashed a lot of bugs. Take a look at the changes introduced 10/03/2022.

๐ŸŒŸ Copying flow blocks between browser tabs/windows

Copy & paste feature is now more universal - it just works regardless of the browser window/tab or an open project. Just use the copy/paste keyboard shortcuts or buttons in the interface.

Keyboard shortcuts:

  • cmd/ctrl + C - copy
  • cmd/ctrl + V - paste


We strongly recommend using keyboard shortcuts for coping / pasting

Keep in mind that buttons are deprecated and we strongly recommend using keyboard shortcuts. Buttons could not work properly with some browser settings. They will be eventually disabled in one of the future releases.

๐ŸŽจ Intent chips - UX improvement

The behavior of intent chips was adjusted to other chips in the system:

  • after clicking on the intent name -> the user goes to the intent page
  • after clicking on x button -> the intent is removed from the phrase

๐Ÿ†” Information about Session ID in Conversation module

In the Conversations module you can find information about:

  • โ€œSource session IDโ€ - session id defined by source (eg. webchat, FB/Meta messenger)
  • โ€œAutomate session IDโ€ - internal session id


  • Internet Explorer users will see an information that Automate is not working on IE


  • Knowledge Base Connectors are executed only at 0:00-0:55 every day
  • Problem with duplicated Label in Conversation Analytics
  • Cannot enter test set menu when it's running
  • When you switch to another flow, blocks might be repeated
  • One fault connector crashes all others
  • Changelog link on sidebar is not visible when download bar is open


  • Dialog manager should only process one message in session at the time
  • Refactor switching between flows in Dialog Manager
  • Gateway API - You can generate an access library in any language