SentiOne Automate service status
Voice gateway maintenance
Voice features on App environment are currently unavailable.
Monthly updates
Deployment of new version is usually planned on Thursdays 15:00 CET. Although it should not happen, at this time you ma experience platform instability or temporary glitches.
Ongoing issues π
| Date | Description |
|---|---|
| 2024-06-21 β οΈ | Voice Gateway under maintenance We are updating ASR and TTS voice gateway with new features and currently voice features are unavailable on App environment. |
History
| Incident date | Description |
|---|---|
| 2024-06-21 - 2024-06-24 | [NLU] Degraded accuracy of smaller NLUs We have noticed that for small simple NLU models (fewer intents and training phrases) intent detection is degraded and trainings with same seed are not equal on different environments. We are looking into it, however it does not happen on every installation. Currently the work-around is either use complex model or add more training phrases. UPDATE: 2024-06-24 14:20: Issue has been fixed, to ensure stability we recommend updating to newest version for all customers |
| 2023-11-29 17:30 CET | Update of cluster certificates. Possible downtime or deprecated availability up to 1h |