"Does this unit have a soul?" - Legion, Mass Effect 🤖
SentiOne Automate version 260 was released on 09.04.2026. This release introduces rebuilt intent classification with improved performance, Microsoft ASR speaker diarization, expanded Public API capabilities, and enhanced multilingual text processing.
"Danger, Will Robinson!" - Robot B-9, Lost in Space 🤖
SentiOne Automate version 259 was released on 18.03.2026. This release introduces cross-project flow redirection, significant WebChat reliability improvements, and expanded Knowledge Base editing capabilities.
"Michael, I'm detecting an unauthorized access attempt. I suggest we take immediate countermeasures." - KITT, Knight Rider 🤖
SentiOne Automate version 258 was released on 12.02.2026. This release introduces a brand new Secrets module for secure credential management, conversation export capabilities, and a range of security improvements.
'"More human than human" is our motto.' - Tyrell, Blade Runner 🤖
SentiOne Automate version 257 was released on 15.01.2026. This release brings significant improvements to analytics export capabilities, voice channel enhancements, and various security and performance updates.
“Ah-ah-ah, you didn’t say the magic word!" - Custom lockout program created by Dennis Nedry, Jurassic Park 🤖
SentiOne Automate version 256 was released on 27.11.2025. It introduces multiple improvements regarding security and Single Sign-On (SSO) enforcement using Microsoft EntraID.
“Everything happens for a reason." - Coach AI, Black Mirror, Hand the DJ, S4E4 🤖
SentiOne Automate version 255 was released on 27.10.2025. This version introduces new way to export, backup and upload trained NLU models together with multiple improvements.
“What makes you think I am a very bad therapist?" - Eliza, Joseph Weizenbaum, MIT, 1966 🤖
SentiOne Automate version 254 was released on 25.09.2025. This new release includes new NLU module that uses LLM to detect user intents as well as new splash screen for webchat.
“You have to go through it all - the good and the bad." - The System, Black Mirror, S4E4 🤖
SentiOne Automate version 253 was released on 19.08.2025. This new release brand new integration of SentiOne Webchat with cloud version of Genesys platform as well as significant improvement to security by adding 2FA.
“Greetings, friend. Do you wish to look as happy as me? Well, you've got the power inside you right now. So, use it, and send one dollar to Happy Dude, 742 Evergreen Terrace, Springfield. Don't delay, eternal happiness is just a dollar away." - AT-5000 Auto-dialer, The Simpsons S08E07 🤖
SentiOne Automate version 252 was released on 17.07.2025. This new release brand new Dialer functionality for phone outbound campaign as well as tool calling support in LLM Say block.
“It looks like you're writing a letter. Would you like help?" - Clippy, Microsoft Office 97 🤖
SentiOne Automate version 251 was released on 23.06.2025. This release introduces only minor changes, as bigger features are under development 🚧
