Import knowledge items from CSV

Import or update knowledge base items from a CSV file. Available from version 257.

CSV format: key, value, expiresAt (optional, ISO 8601 date format)

The import operation will:

  • Create new items if the key doesn't exist
  • Update existing items if the key exists and values differ
  • Skip items that are unchanged
  • Fail for items that are used in connectors

Maximum file size: 10,000 rows

Returns a summary with counts of added, updated, and unchanged items.

Possible error codes: FileTooBig, DuplicateKeys, InvalidCsv, ImportFailed

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Body Params
file
required

CSV file containing knowledge base items

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application/json