v245 New NLU languages and OpenAI at Azure 🇪🇺

"Gotta try to come to terms with this thing called life, Del. One wheel revolution at a time" - Delamain, Cyberpunk 🤖
SentiOne Automate version 245 was released on 9.12.2024. The main features of this release include adding new languages to the NLU engine and the ability to connect securely with OpenAI deployment at Microsoft Azure private cloud.

5 new languages supported by the NLU engine!

When creating a new bot project you can now create NLU in 🇳🇱 Dutch, 🇵🇹Portuguese, 🇮🇹 Italian, 🇫🇷 French, and 🇪🇸 Spanish

For all those languages both intent detection and built-in entities are supported!

Connect with OpenAI at Microsoft Azure

This new version gives you more control over the usage of LLM. You can now define different OpenAI credentials that can connect to either api.openai.com or your secure deployment in Microsoft Azure.

AI credentials apply to the usage of the LLM Say block or creation of embeddings in Knowledge Base > Documents and knowledge.semanticSearch function.

💊 IMPROVEMENTS

• [Documents] Ability to upload and reindex new CSV/XLSX file
• [LiveChat] Don't turn off the typing indicator when the user sends a message during the blocking operation
• [Dialogs] Ability to configure request timeout between gateway and dialogs

📚 DOCS

• [LLMs] New section about support for Large Language Models and step-by-step guide on configuring the integration
• [RAG] New article on creating a Retrieval Augmented Generation bots

🐛 FIXES

• [NLU] NLU test form now correctly shows email and sys.DigitSequence entity values
• [Webchat] In specific cases, users could see the Agent's reply from another conversation that was managed in SentiOne React
• [Logging] Fix for missing correlation ID in nlu-pipeline
• [Webchat] Agent replies were not delivered to webchat through Websockets when the backend session cookie was used

Please follow the changelog for exciting new features! 👋