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Carousel

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New feature!

This feature was introduced in version 248

Feature Description

Carousel is an interactive element of the webchat interface that allows presentation of content in the form of a horizontal slider with multiple slides. Each slide can contain a title, text, graphics, and action buttons. Users can navigate between slides using buttons or touch gestures (swipe).

Applications

Carousel is an ideal solution for:

  • Presenting products or services
  • Displaying multiple options to choose from
  • Creating interactive guides
  • Presenting multistep instructions
  • Showcasing image galleries with descriptions

Carousel Block

SentiOne Automate offers a dedicated Carousel block that allows easy creation of carousels without the need to manually write JSON code.

Step 1: Adding the Carousel Block to Flow

  1. In the Flow module, open modal with all block types
  1. In the "Interaction" category, select the "Carousel" block

Step 2: Configuring the Carousel Block

After adding the Carousel block to Flow, you can configure its parameters:

  1. Name the carousel
  2. Specify whether the carousel should respond to user input
  3. In the "Preview of carousel" section, you'll see a preview of the carousel being created
  4. In the "Slide" section, you can configure individual slides:
    • Slide title
    • Image URL and alternative text
    • Slide content (with Markdown formatting support)
    • Buttons with different action types

Button Action Types

The carousel supports three types of buttons, each with its own actions:

  1. Open URL - opens the specified URL in a new browser tab

    • Requires providing a URL that will be opened when the button is clicked

  2. Send Reply - automatically sends a specified message to the webchat, as if it was typed by the user

    • Requires providing the content of the message that will be sent

  3. Notify Host - sends a notification to the application hosting the webchat, enabling interaction between the carousel and the page on which the webchat is embedded (read more below) Read more

    • Requires providing a button identifier (buttonId) that will be passed to the event handler function

Updated 7 days ago