Experimental features

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Scroll down to see the current Experimental features.

Experimental features are the ones that are still in the early or intermediate stages of development and are not ready to be officially shipped yet. We want to build, test, and release new changes more frequently and we value your feedback at each stage of this process. That's why we are offering you the possibility to preview certain features.

Once you've started using and testing the Experimental features, please be sure to share your feedback with us. We welcome any suggestions or bug reports. Ultimately, feedback is a gift 🎁

How to turn Experimental features on/off

To use and test new functionality, enable Experimental features in your account settings. There is no option to choose specific features and turning this on will enable all Experimental features available at the moment. If you don't want to use the Experimental features anymore, simply toggle them off.

Experimental features are disabled by default.

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We recommend not to use the Experimental features in production bots since the changes are allowed to be breaking.

Current Experimental features

The following features are currently available for experimental use:

AI knowledge base items (v241)

This new functionality enables the creation of advanced RAG (Retrieval-Augmented Generation) bots. It allows the integration of a knowledge base with AI, enabling bots to provide more accurate and context-aware responses by leveraging the up-to-date information stored in the knowledge base. Additionally, you can preview the content of knowledge base items, making it easier to review.