What's a Custom block?

Custom blocks are the only blocks that have a Memory section. These blocks are configurable and can perform a variety of functions.


  • Returns empty response when no responses, quick replies and attachments,
  • Saves data in memory (Main use case),
  • Clear data in memory,
  • Switches context when it's set to,
  • Returns response and continues when doesn't require user input,
  • Returns response and goes back to user when requires user input,
  • Switches nlu model if set to.