Knowledge Base Import

Importing Knowledge Base items

You can import items to the Knowledge Base using a .CSV file. It must contain two columns: item key and value. The third column is optional and it can store the expiration date of your item.

item_key,item_value,item_expiration_date

bot_name,Info bot,
bot_age,16,2023-05-25T23:59:59.999+02:00
working_hours_start,7:00,2022-12-31T23:59:59.999+02:00

Once the import is finished, you will see detailed information on how it went: