What's a Say block?
A Say Block is used to have the Bot create a message or a response to the user.
Say block does not function as a standalone block. It must always be linked to a prior or subsequent block.
Set up: (1) Responses & Buttons
Responses: the dialogue configuration allows you to input a response or a statement that your bot delivers to the user.
Quick replies: creations of buttons, with emoji support
Set up: (2) Outputs & Conditions
What are outputs?
They are the direction that the conversation can take.
- It can be linear (having a single output)
- or have multiple path based on different conditions (multiple outputs)
What kind of condition can you set? (See Conditions)
Most used case: (1) nlu.intent
Most used case: (2) nlu.user_input
Say block conversion
The regular Say block can be converted into one of the other Say block types: Say with fallback or Conditional say. All the applicable data from the regular Say block will be transferred to the new block, so you don't lose anything.
Updated about 1 year ago