What's a Say block?
A Say Block is used to have the Bot create a message or a response to the user.
Say block does not function as a standalone block. It must always be linked to a prior or subsequent block.
Set up: (1) Responses & Buttons
Responses: the dialogue configuration allows you to input a response or a statement that your bot delivers to the user.
Quick replies: creations of buttons, with emoji support
Set up: (2) Outputs & Conditions
What are outputs?
They are the direction that the conversation can take.
- It can be linear (having a single output)
- or have multiple path based on different conditions (multiple outputs)
What kind of condition can you set? (See Conditions)
Most used case: (1) nlu.intent
Most used case: (2) nlu.user_input
Say block conversion
The regular Say block can be converted into one of the other Say block types: Say with fallback or Conditional say. All the applicable data from the regular Say block will be transferred to the new block, so you don't lose anything.

Updated 23 days ago