Configuration

Configuration of some channels is supported directly from the user interface in the Channels module. Below you will find a description of how to configure them.

Add a new channel

To add a new channel that your bots can use:

1. Go to the Channels module and click Create button.
2. Select one of the available channels.
3. Fill in the form with data configuring a given channel.

Enable channels for your Bot

You can add/edit channels enabled in your project in the project setting [2]:

Pin a channel to a route

A Web chat or Mobile chat channel can serve a route instead of a fixed project, so that it always reaches the current version of a bot:

1. In the Channels module, open the channel's target selector (Select project or route) and choose a route from the Routes group.
2. Choose the variant: Live for production traffic or Candidate for test traffic.

The tooltip and the channel list show the project the channel is Currently routed to.